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Kogan Product Support

Kogan (Kogan.com) is a major Australian portfolio of retail and services businesses, famously known as the country's premier online shopping destination. Founded in 2006, the company began with a vision to make the most in-demand products more affordable for everyone.

Today, Kogan manufactures and retails a vast array of proprietary products—including LED televisions, smart home devices, kitchen appliances, and mobile accessories—while also operating a massive marketplace for other brands. Headquartered in Melbourne, Kogan is recognized for its value-driven approach, delivering high-spec technology at competitive price points.

Contact Kogan

For customer service, warranty claims, and technical support, Kogan operates a digital-first help desk.

• Help Centre: help.kogan.com
• தலைமையகம்: 139 Gladstone Street, South Melbourne, VIC 3205, Australia
• தொலைபேசி: 1300 304 292
• மின்னஞ்சல்: corporate@kogan.com.au

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• Where can I find user manuals for my Kogan product?

  You can find user manuals and guides on the Kogan Help Centre at help.kogan.com. Many manuals are also available directly on the product listing or in this directory.

• What should I do if my Kogan product is missing parts?

  If components are missing from your box, check all packaging thoroughly. If they are still missing, contact the Kogan Customer Care team via the Help Centre for assistance.

• How do I contact Kogan support?

  Kogan support is primarily handled online. Visit help.kogan.com to view articles, troubleshoot issues, or lodge a support query via your account dashboard.

• Does Kogan offer a warranty on its products?

  Yes, Kogan products are covered by the Kogan Guarantee and Australian Consumer Law. Refer to the 'Warranty & Returns' section on their webகுறிப்பிட்ட சொற்களுக்கான தளம்.

• What is the Kogan Power Bank LED code?

  On many Kogan power banks, the LED display indicates the battery level from 0 to 100. During charging, digits may flash to indicate progress.