Varstrom Manuals & User Guides

Varstrom is a dedicated provider of e-mobility components, offering a comprehensive range of electric bicycle conversion kits, batteries, and accessories. The company works closely with renowned industry leaders such as Bafang and Tongsheng to deliver high-performance mid-drive and hub motor systems compatible with a wide variety of bicycle frames. Their product lineup includes lithium-ion battery packs, intelligent LCD and OLED displays (such as the DM03 and Bafang series), and maintenance parts designed to upgrade standard bicycles into powerful e-bikes.

With a focus on reliability and customer support, Varstrom maintains service centers across Europe and North America, ensuring accessible maintenance for their global user base. They provide detailed documentation and support for DIY enthusiasts looking to build or repair their electric vehicles, ranging from city bikes to electric scooters.

• What should I do if my Varstrom battery is not charging?

  Check the charger indicator light; red typically indicates charging, while green means fully charged or disconnected. Ensure the voltage matches your battery and that all connections are secure.

• Why is my e-bike display not turning on?

  Ensure the battery is charged and the power switch is in the 'ON' position. Check the connection between the display and the controller. If the issue persists, check the fuse.

• What is the warranty period for Varstrom products?

  Varstrom typically offers a 1-year warranty on major components like motors and batteries, along with 2-year after-sales maintenance support.

• How do I reset my battery if it is not working?

  Make sure the switch is on. If needed, turn it off, wait for 3 seconds, and turn it back on to reset the system. Also, check if the fuse is burnt out.

• Where are Varstrom maintenance centers located?

  Varstrom has maintenance centers in several countries including Spain, France, the UK, Italy, Germany, the United States, and Canada.