WILD FLAME Manuals & User Guides

காட்டுச் சுடர் is a premier European manufacturer of bioethanol fireplaces, established in 2013. Headquartered in Alphen aan den Rijn, Netherlands, this Dutch-Polish family business specializes in creating high-quality, built-in fireplace solutions that bring the warmth and atmosphere of real flames into any space.

WILD FLAME products, such as the SAINT, SOLO, and FAME series, are engineered for safety and aesthetic appeal. They require no chimney, flue, or electrical connection, offering flexible installation options. The company recommends specific bioethanol fuel purities to ensure optimal performance and longevity of their burners.

• What type of fuel handles WILD FLAME fireplaces use?

  WILD FLAME fireplaces generally require bioethanol with a purity of exactly 96%. Using fuel with other purities (like 100% or 92%) may damage the burner or cause odors.

• Do I need a chimney for a WILD FLAME bioethanol fireplace?

  No, these fireplaces do not require a chimney, flue, or exhaust connection. However, the room must be well-ventilated to ensure a supply of fresh oxygen.

• Why is there a smell when I use my new fireplace?

  During the first few uses, the heat-resistant paint cures or 'bakes in,' which may produce a slight odor or smoke. This is normal and usually stops after the first three uses. Ensure maximum ventilation during this period.

• Can I refill the burner while it is warm?

  No. Never refill a bioethanol burner while it is burning or still hot. You must wait at least 30 minutes for the unit to cool down completely before refilling to prevent dangerous flash fires.