Telycam Manuals & User Guides

டெலிகேம் (Telecam Technology Co., Ltd) is a developer and manufacturer of professional, high-end multimedia video products. Originating from a team with deep roots in image processing and optical technology, Telycam specializes in broadcast-grade PTZ (Pan-Tilt-Zoom) cameras, auto-tracking cameras, and comprehensive video conferencing solutions.

Their advanced equipment, such as the Explore and Vision+ series, offers premium features including native NDI®HX support, Sony CMOS 4K ultra-high-definition image sensors, AI-based auto-tracking, and Genlock functionality. Telycam's solutions are engineered to integrate seamlessly into professional AV workflows, live event broadcasting, enterprise conferencing, and virtual applications.

• How do I update the firmware on my Telycam PTZ camera?

  To update the firmware, insert the firmware update MicroSD card into the designated slot on the camera (or use the web interface depending on the model) and follow the instructions provided in your user manual. You can download the latest firmware from the Telycam Downloads page.

• Does Telycam support external microphones?

  Yes, many Telycam models such as the Explore series feature a 3.5mm line-in and Mini XLR with Phantom power, providing compatibility with various external microphones and professional audio equipment.

• How long is the warranty on Telycam products?

  Telycam typically offers a 3-year limited warranty that covers defects in materials and workmanship, providing free repairs or replacements.

• Where can I download manuals and catalogs for my Telycam camera?

  You can download user manuals, firmware updates, and product catalogs directly from the "Downloads" section on the official Telycam webதளம்.

• What should I do if my USB-powered device isn't being recognized by my computer?

  Ensure the power supply is stable (using desktop rear USB ports is recommended), verify that the device appears in Device Manager, test the connection without any USB extension cables, and confirm that your anti-virus software is not blocking access to the camera.